BetMica is operated by Win Top Ltd, a company licensed and regulated under the Anjouan Gaming authority in Comoros (licence number ALSI-202509029-FI1). We launched in 2026, and from the outset our aim has been straightforward: to run a well-organised, honest platform that players in the UK and beyond can use with confidence.

This page is not about what we offer — you can find our games, sports betting, and promotions elsewhere on the site. This page is about how we operate and what we hold ourselves to.

How We Are Held Accountable

Our Anjouan Gaming licence sets the framework within which we operate. That means we are subject to ongoing regulatory oversight, which shapes everything from how we handle your personal data to how we process withdrawals. We do not treat compliance as a box-ticking exercise. If a regulator or auditor identifies something that needs correcting, we act on it. We would rather fix a problem than defend a process that is not working.

The providers and payment routes we list on the site go through a review before they appear. For game studios, we look at whether their titles carry independent certification — RNG slots and live dealer streams should be verifiable as fair, and we do not list content that cannot demonstrate that. For payment routes, we consider reliability and processing standards. Neither list is fixed permanently; if something stops meeting an acceptable standard, we remove it.

Safer Gambling and How the Platform Is Built

We take safer gambling seriously, not as a policy statement but as something that has to be reflected in how the platform actually works. That means tools are built in, not buried. You can set deposit limits, loss limits, and session reminders directly from your account. You can also request a cooling-off period or self-exclude if you need to step away. These options are available to you at any point, and our support team can assist if you are having difficulty finding them.

We are conscious that gambling can cause harm, and we do not design the platform to work against your ability to stay in control. If our systems flag patterns of play that may indicate a problem, we will reach out. We would rather have that conversation than ignore the signs.

On the question of player money: your balance is kept separate from our operational funds. This is not something we do as a marketing point — it is a basic standard that protects your deposits if anything were to go wrong on our end. Withdrawals are processed according to the method you choose, with identity verification completed before your first withdrawal is released. That step exists to protect you as much as it exists to satisfy regulatory requirements.

If something goes wrong — a disputed transaction, a technical fault, a question about a bonus — we expect our support team to engage with the issue directly and honestly. We do not aim to be perfect, but we do aim to be straightforward when problems arise. You can reach us via live chat or email, and we will tell you what we can and cannot do rather than offer a non-answer.

BetMica is built for players who want a clear, well-run experience. That is the standard we are working to.