This Privacy Policy explains how BetMica, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. Please read it carefully. By creating an account, you confirm that you have read and understood how we handle your information.

These data protection practices apply fully to all players residing in the United Kingdom. Because the United Kingdom is listed as a restricted jurisdiction under our current licensing framework with Anjouan Gaming (Comoros), any UK-based individual accessing our platform does so outside our authorised territory, and we are unable to process or retain their data for account or gaming purposes. We state this plainly so that our data handling obligations are clear from the outset.

What We Collect and Why

When you register an account, we collect information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under our licensing conditions. During transaction processing, we also receive data from payment gateways and identity verification services — these are trusted third parties we work with solely to complete the services you request. We do not sell your data to any commercial partner, and we do not share it beyond the strict and limited circumstances required to operate your account or comply with regulatory requests from relevant authorities.

We may also share your information with regulatory bodies when we are legally obliged to do so. Outside of these specific situations, your data remains within our controlled environment.

How We Protect Your Data

All data transmitted through our web platform is protected using 256-bit SSL encryption. Your information is stored on secure servers with restricted internal access — only personnel who require access to perform their role are permitted to view your data, and those individuals are bound by confidentiality obligations. We review our internal access controls regularly to maintain the integrity of our systems.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain records for the duration required by our licensing authority and applicable compliance standards. Once that period has passed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, ask us to correct any inaccuracies, or request the removal of your account data where permitted under applicable standards. To exercise any of these rights, please contact our support team through the channels listed on our website. We will acknowledge your request promptly and aim to resolve it within a reasonable timeframe.

We may update this Privacy Policy from time to time to reflect changes in how we operate or to meet evolving compliance requirements. When we make significant changes, we will notify you via the contact details associated with your account or by posting a clear notice on our web platform. We encourage you to review this page periodically. Continued use of our platform following any update constitutes your acknowledgement of the revised policy.

If you have any questions about how your data is handled, please reach out to our support team. We are committed to responding clearly and without unnecessary delay.